FAQ’S

FREQUENTLY ASKED QUESTIONS

Have a question? Check out our frequently asked questions below! If you don’t find the answer you’re looking for, why not give us a call and one of our friendly staff will be happy to answer any enquiries you may have.

We generally recommend six monthly cleans and checkups, however more frequent visits may be required if you have or are at a greater risk of gum disease.

X-Rays are an important diagnostic tool that shows the condition of your teeth and their roots. They can help your dentist determine the presence or degree of tooth decay, periodontal disease, abscesses and many abnormal growths, such as cysts and tumours. X-Rays can also show the exact location of impacted teeth, and they can pinpoint the location of cavities and other signs of disease that may not be possible to detect through visual examination.

Give us a call and we will try to fit you in as soon as possible. In the meantime keep the tooth clean and avoid biting on that tooth.

If you are experiencing tooth pain, there could be a number of contributing factors. In most cases, toothaches are caused by dental problems, such as a dental cavity, a cracked tooth, an exposed tooth root, or gum disease. If you are experiencing tooth pain, don’t take it lightly. We recommend that you book an appointment as soon as possible so we can treat the problem and stop your pain.

You should take you child for their first dental visit shortly after their first birthday. This will allow your child to become familiar with the sights, sounds and smells of the dentist, allow early detection of tooth decay and other dental conditions and enable dental staff to give advice and instruction on tooth brushing and on good eating habits.

You should brush your teeth at least twice a day for two minutes and floss once a day. Parents should help children brush thoroughly to instill good habits at an early age.

We provide Nitrous Oxide sedation or ‘laughing gas’ which reduces pain and anxiety. This simply involves putting on a small mask and breathing in the nitrous oxide through your nose. We also offer treatment under general anaesthesia once a month.

As long as you bring your health fund card, we can claim from your health fund at the time of your appointment with the use of our HICAPS facilities. Alternatively, you can pay your total invoice and then take the receipt to your health fund for a reimbursement.

If you have dental extras cover, all health funds will contribute to your dental treatment. The percentage of your treatment that will be covered differs depending on your particular health fund and the level of cover you have. To get a better idea, check your policy or contact your health fund.

We accept Eftpos, Mastercard, Visa, Cash and Cheque.

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